Reference

Open jajabet Privacy Policy Clearly

Your account, phone verification and wallet records are covered in one clear Privacy Policy at jajabet.

Account data explainedWallet records mappedCookie choices includedAccess depends on local law

Explore How Privacy Applies to Wallets

jajabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your payment trail is part of this Privacy Policy, not a separate subject. When you select DANA, OVO, GoPay or QRIS, we may record the wallet route, transaction reference, amount and status needed to match your account activity. Bank transfer and virtual account records can include

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the bank name, such as BCA, BRI, Mandiri or BNI, together with reconciliation details. We use these records to confirm account ownership, investigate a missing receipt and answer a payment-status request. Phone verification is also connected to account access, while device and browser details help us
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identify unusual sign-in activity. You can use the policy contact route to ask about a record or request a correction. Access and eligibility depends on local law, and the policy is applied where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Switch to the Right Privacy Contact Route

A clear contact path helps you act on the Privacy Policy instead of searching through unrelated account pages.

Account data request Ask us to confirm the account details linked to your phone verification. Include your account identifier through the support route shown after login, and we will use it to locate the correct record.

Wallet record check For a DANA, OVO, GoPay or QRIS receipt question, send the transaction reference through account support. We can compare the receipt status with the wallet record without asking you to post private details publicly.

Policy change request If a name, phone detail or other account field needs correction, choose the privacy request path shown in support. We may ask for an account step to confirm that the request comes from you.

ACCOUNT SAFETY

Browse Our Data Handling Commitments

We keep the Privacy Policy practical by tying each data category to an account action you can recognise.

Account details

We use your phone number and verification result to connect sign-in activity with the correct account. Check the submitted details before access continues, and contact us if the record does not belong to you.

Device signals

A mobile browser or desktop session can create device and connection signals used to identify unusual access. These signals help us examine a login issue without treating your browsing device as a permanent identity.

Cookies

Cookies can remember session choices and help the account area load correctly. Your browser controls whether cookies remain, while some session functions may not work when essential cookies are blocked.

Wallet records

Payment references from QRIS, DANA, OVO, GoPay, bank transfer or virtual account are matched against account activity. We use the match for status checks, receipt questions and account security review.

Retention

We retain account and transaction records only for the period needed for the stated service, security, dispute and legal purposes. Retention can vary by record type and by requirements that depend on local law.

Your requests

You can ask which personal data we hold, request a correction or ask about deletion through the privacy contact route. We may verify your phone or account step before changing a record.

Check Privacy Policy Answers Before Opening

These Privacy Policy answers address the searches we hear before an account is opened. They cover the data linked to jajabet access, wallet receipts, cookies, account corrections and requests from Indonesia. If your situation is not listed, use the contact path in the support section and refer to the relevant account step.

It covers account and phone verification data, device signals, cookies, wallet and bank references, support requests, retention and the ways you can ask for access or correction.

DANA and QRIS transactions create references and status details that may be linked to your account. We use those details to match a receipt, investigate a missing status and protect account access.

When you sign in through a mobile browser, we may receive device and connection signals related to that session. These help examine unusual access and do not replace your phone verification.

Use the privacy request route shown in account support and identify the field that needs correction. We may confirm your phone or account step before changing personal data.

Retention depends on the type of record and the purpose for keeping it, including security, payment disputes and legal duties. The period can vary where local law permits or requires a different period.

Yes. Send an access request through the account support route and describe the record you want clarified. We may verify account ownership before sharing or explaining personal data.

Use the privacy request path displayed after account access, or the support route if you cannot sign in. Include a transaction reference only when your question concerns DANA, OVO, GoPay or QRIS.

Open jajabet Privacy Policy Clearly

Switch to the Right Privacy Contact Route

Browse Our Data Handling Commitments

Account details

Device signals

Cookies

Wallet records

Retention

Your requests

Check Privacy Policy Answers Before Opening

01 What does the jajabet Privacy Policy cover?

02 Why does the Privacy Policy mention DANA and QRIS?

03 Does jajabet collect my mobile device details?

04 How can I request a correction under the Privacy Policy?

05 How long does jajabet keep account data?

06 Can I ask what data the Privacy Policy covers about me?

07 Who should I contact about a privacy concern?

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